Question 1

How often should I get my carpets professionally cleaned?

Accepted Answer

Every 12-18 months for most homes, every 6 months with pets or allergies.

Question 2

What carpet cleaning method do you use?

Accepted Answer

Hot water extraction (steam cleaning) — the most effective and recommended method.

Question 3

How long does carpet cleaning take?

Accepted Answer

20-30 minutes per room for most homes.

Question 4

How long until carpets are dry?

Accepted Answer

Usually 8-12 hours, though it depends on the room and can reach 24 hours. Basements stay cooler and dry more slowly. Run fans, open windows, and turn on the heat or furnace fan to speed it up.

Question 5

Do I need to be home during cleaning?

Accepted Answer

Yes, someone 18+ should be present during the service.

Question 6

How much does carpet cleaning cost?

Accepted Answer

Starting at $45/room in Calgary. See the pricing page for your city.

Question 7

Do you offer free estimates?

Accepted Answer

Yes! Call (403) 707-3656 or fill out our online form for a free, no-obligation quote.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, credit/debit cards, and e-transfer.

Question 9

Is your cleaning safe for children and pets?

Accepted Answer

Yes, we use eco-friendly, non-toxic products safe for kids and pets.

Question 10

Do I need to move furniture before cleaning?

Accepted Answer

We move light furniture free of charge. Heavy items should be moved in advance.

Question 11

Can you remove pet stains and odours?

Accepted Answer

Yes, we offer enzyme-based pet stain and odour treatment.

Question 12

What happens if I'm not satisfied?

Accepted Answer

We offer a 100% satisfaction guarantee — we'll re-clean at no cost.

Question 13

Will carpet cleaning shrink my carpets?

Accepted Answer

No, professional hot water extraction does not cause shrinkage when done correctly.

Question 14

What cities do you serve near Calgary?

Accepted Answer

Airdrie, Calgary, Chestermere, Cochrane and Okotoks.

Question 15

Do you charge a travel fee?

Accepted Answer

No surcharge for most cities. $50 travel surcharge applies to Cochrane and Okotoks.

Question 16

Do you offer same-day service?

Accepted Answer

Same-day service is available based on schedule availability — call for today's openings.

Frequently Asked Questions.

General

Pricing

Process & Safety

Service Areas

Ready for Spotless Carpets?

Get Your Free Quote